Overview
The Master Forge (“we”, “us”, or “our”) operates this Shopify store. This policy explains how we collect, use, disclose, and protect personal information when you browse, place an order, contact support, request a sample, or subscribe to marketing.
Information we collect
- Contact and order information: name, email, relevant billing or shipping details, order number, and purchased products or licenses.
- Payment information: processed by Shopify and your chosen payment provider. We do not receive your full card number.
- Support information: messages, attachments, printer or software details, and information you submit for help.
- Device and usage information: IP address, browser, device, cookie identifiers, store interactions, referral information, and analytics data.
- Marketing information: email preferences, campaign interactions, and sample requests.
How we use information
We use information to process and deliver orders, provide download or activation access, administer licenses, prevent fraud, respond to support, maintain and improve the store, comply with legal obligations, and send marketing where permitted. You can unsubscribe at any time.
How information is shared
We share information only as reasonably necessary with service providers such as Shopify, payment processors, digital-delivery, email, support, analytics, and professional advisers. We may disclose information to comply with law, protect rights and safety, or complete a business transfer. We do not sell personal information for money.
Shopify, cookies, and analytics
Shopify hosts the store and processes information for storefront, checkout, and fraud-prevention services. We and our providers use necessary cookies and, where allowed, analytics or advertising technologies. Browser settings and store consent tools can manage optional cookies, though disabling necessary cookies may prevent checkout or account features from working.
Retention, security, and international processing
We retain information as reasonably necessary for orders, support, licensing, legal, tax, fraud-prevention, and disputes. We use reasonable safeguards, but no internet transmission or storage is completely secure. Shopify and other providers may process information outside your country using required contractual or legal safeguards.
Your choices and rights
Depending on where you live, you may have rights to access, correct, delete, restrict, or receive a copy of information, object to processing, withdraw consent, appeal a decision, or complain to a data-protection authority. We may need to verify identity, and legal exceptions may apply.
Children
The store is not directed to children under the age at which they may independently consent to online services in their jurisdiction. We do not knowingly collect children’s information without appropriate authorization.
Changes and contact
We may update this policy as services, laws, or practices change. For privacy questions or rights requests, use our contact form or email contact@themasterforge.com.